11 min read · After a denial

VA denial letter sample — what a real rating decision looks like

Most veterans see their first VA denial letter and freeze. The language is bureaucratic, the paragraphs are out of order, and the one block that tells you why you were denied is buried in the middle. Here's a composed-but-realistic sample letter and a block-by-block walkthrough of what each section actually says — and what to do about it.

The sample letter

Below is a composed example — not a real veteran's decision letter, but every block is accurate to the template VA Regional Offices use. Names, dates, and conditions are fabricated. The structure and prose style match what you will actually see in your own mail.

Department of Veterans Affairs · Regional Office
Date: March 15, 2026
File Number: XX-XXX-XXXX

[Veteran name]
[Veteran address]
DECISION
1. Service connection for lumbar strain is granted with an evaluation of 10 percent effective June 2, 2025.
2. Service connection for posttraumatic stress disorder (PTSD) is denied.
3. Service connection for bilateral hearing loss is denied.
4. Service connection for tinnitus is granted with an evaluation of 10 percent effective June 2, 2025.
5. Entitlement to individual unemployability is denied.
EVIDENCE
• DD Form 214 received June 2, 2025
• Service treatment records received June 15, 2025
• VA Form 21-526EZ received June 2, 2025
• VA examination (PTSD) dated August 18, 2025
• VA examination (thoracolumbar spine) dated August 22, 2025
• VA examination (audiology) dated August 25, 2025
• Private treatment records from [Provider] dated January 2024 through May 2025
REASONS FOR DECISION
Lumbar strain: Service connection is established. The evidence shows an in-service back injury documented in service treatment records dated March 2018, current thoracolumbar strain diagnosed on VA examination August 22, 2025, and a medical nexus opinion from the VA examiner linking the current condition to the documented in-service event. The current examination shows thoracolumbar forward flexion to 70 degrees with pain at endpoint. Under 38 CFR 4.71a, Diagnostic Code 5237, a 10 percent evaluation is assigned for forward flexion greater than 60 degrees but not greater than 85 degrees, or the combined range of motion of the thoracolumbar spine greater than 120 degrees but not greater than 235 degrees.
PTSD: Service connection is denied. The evidence does not establish a link between the claimed condition and active service. The August 18, 2025 VA examination noted symptoms consistent with adjustment disorder with anxious and depressed mood, but the examiner opined that the condition was less likely than not caused by or related to the claimed in-service stressor. The stressor described by the veteran could not be verified against the service record.
Bilateral hearing loss: Service connection is denied. The August 25, 2025 VA audiology examination showed puretone thresholds that do not meet the VA definition of hearing loss for service connection purposes under 38 CFR 3.385. A hearing loss disability is not shown.
Tinnitus: Service connection is established. The veteran credibly reports bilateral tinnitus since active duty, consistent with noise exposure documented in the claims file. A 10 percent evaluation is the maximum schedular rating under 38 CFR 4.87, Diagnostic Code 6260.
Individual unemployability: Entitlement to a total disability rating based on individual unemployability is denied. The veteran does not meet the schedular requirements of 38 CFR 4.16(a), and evidence does not establish that the service-connected disabilities alone prevent the veteran from securing and following substantially gainful employment.
WHAT YOU SHOULD DO IF YOU DISAGREE
You have one year from the date of this letter to file an appeal. Your options under the Appeals Modernization Act include: (1) Higher-Level Review — a senior reviewer re-examines the same evidence; (2) Supplemental Claim — you submit new and relevant evidence; (3) Board of Veterans Appeals appeal. See enclosed VA Form 20-0998 for detailed information on each option.

Block-by-block walkthrough

1. The Decision block

Five numbered issues. Read each outcome carefully:

  • Lumbar strain — GRANTED at 10%. Win, but a small one. The 10% rating suggests there is room to push to 20% (see the Reasons for Decision below).
  • PTSD — DENIED. This is the core denial. The Reasons paragraph tells you why.
  • Bilateral hearing loss — DENIED. The audiogram did not meet 38 CFR 3.385 thresholds.
  • Tinnitus — GRANTED at 10%. Win. Tinnitus is capped at 10% under DC 6260 — no higher rating is possible.
  • TDIU — DENIED. Schedular threshold not met (makes sense — combined rating from this decision is only about 20%).

2. The Evidence Considered list

The rater lists seven items they looked at. What is interesting is what is NOT here:

  • No buddy statements (21-10210). If the veteran has fellow service members who witnessed the combat exposure or the stressor, those are missing. That is one pathway to a Supplemental Claim.
  • No personal statement (21-4138).The rater had the veteran's narrative from the application but no separate stressor statement for the PTSD claim. A 21-4138 describing the stressor in detail could be new evidence.
  • No nexus letter from a private provider.The only medical opinion on record is the VA examiner's — who opined against the veteran. A private nexus letter from the veteran's treating provider using “at least as likely as not” language would reopen the PTSD claim cleanly.

3. The Reasons for Decision section — where to focus

This is the only section that tells you why. Read each issue's paragraph carefully.

The lumbar paragraph tells us something important

The paragraph cites forward flexion to 70 degrees and applies DC 5237. The thresholds under DC 5237 are:

  • 10% rating — flexion greater than 60° but not greater than 85° (or combined ROM 120-235°).
  • 20% rating — flexion greater than 30° but not greater than 60°.
  • 40% rating — flexion to 30° or less.

Our sample veteran had flexion to 70° on the VA exam. That is a clean 10% fit. But DeLuca/Mitchell functional-loss analysis allows rating based on flare-up ROM, not just baseline. If this veteran has flare-ups 2-3 times per week where flexion drops below 60°, that is a Supplemental Claim case — the new evidence being a flare-up journal and, ideally, a private examination during a flare.

This is what strong appeal strategy looks like. Read the threshold the rater applied. Compare it to what your actual baseline-plus-flare-up ROM is. If the gap is real, that is the claim for increase with new evidence — filed as a Supplemental under 20-0995.

The PTSD denial is the high-leverage issue

The Reasons paragraph hinges on two findings:

  • The VA examiner opined “less likely than not” on nexus — this fails 38 CFR 3.102's 50% benefit-of-the-doubt threshold.
  • The stressor “could not be verified against the service record.”

Both are beatable. A private psychologist's opinion using “at least as likely as not” language neutralizes the first one. For the stressor, 38 CFR 3.304(f)(3) allows fear-of- hostile-military-activity stressors to be verified by the veteran's own testimony plus consistency with the service location — no direct STR documentation needed. For MST claims, 38 CFR 3.304(f)(5) allows markers (performance drops, transfer requests, disciplinary changes) to substitute for STR documentation.

Both pathways require new evidence. That makes this a Supplemental Claim (20-0995), not an HLR.

The hearing loss denial

Under 38 CFR 3.385, VA defines hearing loss as: puretone thresholds of 40+ dB at 500/1000/2000/3000/4000 Hz, OR three or more of those frequencies at 26+ dB, OR speech discrimination less than 94%. If the VA audiogram did not meet any of those thresholds, service connection fails as a matter of law — no amount of lay evidence changes it.

But audiograms can change. If the veteran gets a private audiogram a year later showing worsening that does meet 3.385, that is a new Supplemental Claim with a clear nexus back to in-service noise exposure.

Putting it together — the appeal strategy for this letter

From this one sample letter, a competent appeal strategy would be:

  1. PTSD: Supplemental Claim with a private nexus opinion and a 21-4138 stressor statement citing 3.304(f)(3) fear-of-hostile-activity verification.
  2. Lumbar strain — increase to 20%: Supplemental Claim with flare-up journal + private DBQ showing flexion below 60° on flare. Optionally an HLR if the veteran feels the VA examiner already captured the flare-up (he did not here, based on the clean 70° measurement).
  3. Hearing loss: Delay 6-12 months, get a follow-up audiogram, file a Supplemental if the numbers have moved into the 3.385 zone.
  4. TDIU: Re-file once PTSD and lumbar are at their appropriate ratings. TDIU is contingent on the schedular threshold, which changes when the underlying ratings change.

Use the decoder on your actual letter

The denial decoder reads your real letter — paste the text or upload a scanned PDF — and walks the same block-by-block analysis automatically. It tells you which paragraph is the denial paragraph, which CFR section the rater applied, which appeal lane fits each issue, and which forms to file. Two minutes, no account, letter contents never leave your browser.

Next action: open the denial decoder and paste or upload the letter you actually have. Use this sample walkthrough as the mental model; the decoder applies the same analysis to your specific facts.

FAQ

Is every VA denial letter formatted the same way?
Mostly yes. VA rating decisions follow a standard template: Introduction, Decision block (rating table), Evidence Considered, Reasons for Decision, Effective Dates, and the What-You-Should-Do-Next block. The section headings may vary slightly and longer decisions get sub-headings, but the overall structure is consistent. If you have read one, you can navigate another.
How do I get a copy of my VA denial letter if I lost it?
Log into VA.gov → Claim Status, find the claim, and download the decision letter from the documents list. If it is not showing in VA.gov, call 1-800-827-1000 and request a duplicate copy by mail. You can also FOIA your full claim file (C-file) for the complete set of documents the rater had.
Is a denial letter the same thing as a rating decision?
A rating decision is the broader document — it can grant some issues, deny others, and continue existing ratings all in the same letter. A denial letter is colloquial shorthand for a rating decision where at least one issue was denied. Most decision letters contain a mix: some issues granted, some denied, some continued at the current rating.
What does "evaluation continued" mean in my VA decision?
Your rating for that condition stays at its current percentage — no increase was granted. This is not a denial of service connection; it is a denial of an increase. If you want a higher rating, you either need to file a new claim for increase (with new evidence showing worsening) or appeal the evaluation-continued decision if the rater misapplied the rating criteria.
What is a "rating code sheet" and should I request one?
The Rating Code Sheet (also called the Code Sheet) is an internal VA document that lists every Diagnostic Code (DC), percentage, and effective date currently on your claim record. It is not automatically mailed with your decision letter but can be requested through VA.gov or by FOIA. Yes, request it if you are appealing — the Code Sheet shows the rater's underlying DC assignments in one place, which is often more useful for spotting a wrong-DC error than the prose paragraphs.

NexusVetClaims provides claim-prep software and education only. Not legal advice. Always confirm with a VA-accredited rep.